Privacy Policy

At ADMF Gamebite War Private Limited (“we”, “our”, or “us”), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you access our website, games, applications, or digital platforms.

By accessing or using our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, email address, phone number, date of birth, identification details (e.g., Aadhaar, PAN - only where legally required).
• Usage Information: Device type and operating system, IP address, browser type and version, pages visited, time spent, and usage logs.
• Transactional Data (where applicable): UPI ID or bank account details (for payouts), transaction IDs, payment history.
• Game-Related Data: Game activity and results, rewards earned, preferences, rankings, and play history.

2. How We Use Your Information

• Operate, personalize, and improve our services.
• Facilitate secure payments and process rewards.
• Provide customer support and troubleshoot issues.
• Detect and prevent fraud or unauthorized activity.
• Fulfill legal and regulatory obligations.
• Send important notifications and service updates.

3. Sharing and Disclosure

Your information may be shared only in the following situations:

• Third-Party Service Providers: Trusted vendors like payment gateways, hosting partners, and analytics tools.
• Legal Requirements: Government agencies, law enforcement, or regulators when compelled by law.
• Internal Transfers: Within our group companies/subsidiaries for internal administrative purposes.

We do not sell or rent your personal data to any third party.

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze platform usage. You may control cookies via your browser settings; however, some features may not function properly without them.

5. Data Security

We apply appropriate technical and organizational measures to protect your data, such as:

• End-to-end encryption.
• Secure servers and firewalls.
• Access control and role-based permissions.
• Regular vulnerability assessments and audits.

While we do our best to keep your data secure, no method of transmission over the internet is 100% secure. We encourage users to also take personal steps to protect their data.

6. Data Retention and Deletion

We retain your data only as long as necessary for business, legal, or regulatory reasons. If you wish to delete your personal data:

• You can make a request via our contact details below.
• Once confirmed, your data will be permanently deleted and cannot be restored.

7. Children’s Privacy

Our services are strictly for users aged 18 and above. We do not knowingly collect data from individuals under 18.

If we discover that we have collected such data, we will take immediate steps to delete it.

8. Legal Compliance

This Privacy Policy is governed by the laws of India, including but not limited to the Information Technology Act, 2000, and relevant data protection rules.

9. Grievance Redressal & Contact Information

If you have any concerns or wish to raise a complaint regarding your data, please reach out to:

• Grievance Officer: Samarth Singh Bachhotiya
• Email: [email protected]
• Phone: +91 755 437 1822
• Address: H-105, Shivlok Colony Phase 1, Khajuri Kalan, Bhopal (M.P.)

We aim to respond within 15 working days.

10. Your Rights

• Request access to your personal data.
• Request correction or deletion of inaccurate data.
• Withdraw consent (where applicable).
• File a complaint with a regulatory authority if you believe your rights are being violated.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on our official website along with the “Last Updated” date.

Your continued use of our services constitutes your acceptance of the updated policy.